ZenU Privacy Policy

Welcome to ZenU.

ZenU is a personal wellness app that offers a peaceful and nurturing digital environment for users to explore, express, organize, and practice wellness.

This Privacy Policy sets out what kinds of information ZenU may collect, why we collect it, how it is used, when it may be shared, and what you can do about it.

When using ZenU you accept the practices outlined in this Privacy Policy.

1. About ZenU

ZenU offers digital wellness and self-management tools such as:

• Personal wellness activities
• Healing Garden experiences
• The ability to create and express ideas through writing and drawing.
• Individual tasks and objectives
• Progress tracking
• An achievement system that is "gamified" with rewards. Gamified achievement system with rewards.
• Reminders and notifications
• Personal preferences and app settings.

Aside from the main elements to support everyday self-reflection and wellbeing, there are additional features to support this.

ZenU is a wellness app. It is not a replacement for the doctor, psychologist, therapist or the emergency service or any other qualified professional.

ZenU is not a medical diagnosis, treatment or mental health service provider.

2. Information You Provide

The data that will be collected will vary based on the features being used.

2.1 Account Information

We may collect information from ZenU if they offer account creation or logon services, including, but not limited to:

• Use a name/display name.
• Email address
• Account identifier
• Authentication information
• Profile preferences

Depending on the version of the application, some features of ZenU may be available without furnishing all of this information.

2.2 Personal Content

ZenU users can produce and store their own materials. This can include:

• Scribbles or drawings
• Journal-style entries
• Personal notes
• Tasks
• Goals
• Activity records
• Garden-related progress
• Achievements
• Preferences
• Other content created on ZenU which you intentionally create.

This information is utilized to outfit the features you can use.

2.3 Wellness Activity Information

The use of ZenU's wellness activities may result in the collection of data required to execute wellness activities. For example, this may include:

• Activities completed (you can choose a different text to edit the activity count)
• Progress through activities
• Selected preferences
• Rewards or achievements
• Streaks or milestones
• Completion history

ZenU uses this information for no diagnostic or medical or psychological purposes.

3. Information Collected Automatically

Some technical information may be automatically collected when using ZenU, depending on the need to run, secure and improve the application. Depending on the services implemented in the app, this may include:

• Device type
• Operating system
• App version
• Set the language and/or region. Set the language and/or region.
• Basic device identifiers
• Crash information
• Error information
• Performance information
• General usage information

We will gather only data that is reasonably required to operate and improve ZenU.

4. How ZenU uses information

ZenU uses information for the following purposes:

Providing Features

We rely on information to provide you with features that you request, such as saving your activities, preferences, tasks, progress and other content.

Personalization

Information can be saved to help recall your settings and offer a more personalized experience.

Improving ZenU

We may utilize technical and usage information to learn how the application is functioning and for enhancing its capabilities, reliability and usability.

Security

The information may be utilized to identify unauthorized activity, prevent abuse, protect accounts and maintain ZenU security.

Communication

We may use the information that you provide to respond to your request or provide support.

Notifications

If you allow notification, information can be used to remind you and other notifications related to features that you have enabled.

5. Your Scribbles, Notes and Personal Content

ZenU may offer private areas for you to write, scribble, draw, or do other creative activities.

Any content that you create is considered your own content.

Except as required by any applicable law or to protect the security and rights of ZenU and its users, we do not use your personal creative content to identify you publicly or publish it without your permission.

Any information that you do not wish the application to store or process should not be entered.

6. Healing Garden

ZenU could also come with a feature called Healing Garden, which will offer an interactive setting for wellness for users to participate in activities and document their progress.

Some of the information you might have in connection to your Healing Garden experience may be:

• Garden progress
• Completed activities
• Unlocked elements
• Achievements
• Preferences
• Additional data needed to preserve the garden experience

This information is used to provide and personalize the feature.

Healing Garden is not intended as treatment and is a wellness and a self-reflection zone.

7. Device Permissions

ZenU will ask for certain device permissions when they are needed to use the feature.

Some of these permissions may be requested by the ZenU application, depending on the features that you added to your version of ZenU:

• Notifications
• Storage
• Other device functionality

ZenU only asks permission when it's necessary to perform a feature.

Permission control and revocation is done at the device level. A permission may be required for a feature to function properly, and if it is revoked, the feature may not function properly.

8. Notifications

ZenU notifications can serve the following purposes:

• Task reminders
• App updates
• There are other notifications from features that you have enabled

Notifications are optional. They can be turned off in the notification settings of your device.

9. Information that We Do Not Intentionally Collect

ZenU does not intentionally gather information which is not needed for the application.

We don't ask you for information like:

• Passwords for unrelated services
• Financial account passwords
• Government identification numbers
• No exact position unless there is a specific feature in the future that mandates it which is granted and approved by appropriate permissions.
• Private contacts - unless a feature has a specific requirement for accessing them, and they have been explicitly allowed to be accessed, then they are not allowed to be accessed.

This Privacy Policy will be amended as necessary if the application introduces a new type of information that needs to be covered.

10. Sharing of Information

ZenU does not sell any personal information.

We may share or provide access to information to service providers when it is reasonably required to operate the application.

These providers can perform functions like:

• Cloud hosting
• Database services
• Authentication
• Application infrastructure
• Crash reporting
• Analytics
• Notifications
• Technical support

Service providers must treat information as they are contracted and/or technically safeguarded to do so where necessary, for the services they are being provided for.

We also may share information when we believe it is reasonable to do so to:

• Comply with a legal obligation
• Answer a lawful request
• Be careful of ZenU's security.
• Avoid fraud or abuse. Do not allow fraud or abuse.
• Respect the rights or safety of others/others' rights or safety
• Investigate security incidents

11. Third-Party Services

Third party technology or service providers may be needed for some ZenU functionality.

This may include services for:

• Authentication
• Cloud storage
• Databases
• Analytics
• Crash reporting
• Notifications
• Hosting

These third parties may use information as they deem appropriate under their own privacy policies and terms.

If there are specific third-party services used in the context of ZenU then, in the final published version of this policy, these services and relevant privacy information should be identified.

12. Data Security

We take reasonable precautions to secure information that is related to ZenU.

Depending on the type of information and technology used, safeguards may include:

• Access controls
• Authentication mechanisms
• Secure communication
• A limited access to the stored information.
• Security monitoring
• Implementing technical means of protection against unauthorised access

But no application, connection to the internet or electronic storage system can ensure complete security.

Therefore, it is important to have some sense of security of your account and device as well.

13. Data Retention

We only store information for as long as reasonably needed for the purposes listed in this Privacy Policy.

Retention period may be influenced by:

• The form of information
• The characteristic or means by which it was acquired.
• You could maintain an account in the name of the school or in the name of the parent.
• Whether the information is needed for security purposes or not.
• Requirements imposed by law or regulation. Requirements imposed by law or regulation.

Information may be deleted, anonymised or otherwise securely disposed of if no longer needed, as applicable.

14. Account Deletion

If ZenU offers account capabilities, you can request deletion of your account.

If an account is deleted, data related to that account will be deleted or anonymized as practicable, except for data that we are legally obligated or otherwise authorized to keep.

If there is an in-app option to delete an account, then it'll be in the account or settings section of the app.

In the event that the deletion option is unavailable, please reach out to us as follows at the end of this Privacy Policy.

15. Rules and Rights of Play

In certain areas, there are privacy laws that may give you rights concerning your personal information.

These can range from the right to:

• Ask for permission to access personal data
• Ask for clarification of incorrect facts
• Ask to have information removed from his or her file
• Ask for details of processing your data
• Withdraw certain permissions
• Object against some processing
• Request limitation of some type of processing
• Ask to be provided with some information, if available (where appropriate)

To make a privacy request, contact us using the details provided below. Identification may be required in order to fulfill some requests.

16. Children's Privacy

ZenU does not knowingly request, accept or store personal information from children in situations in which it is prohibited by law.

Parents/guardians: If you think a child has given us personal information without permission, please reach out to us.

Where we consider we have collected personal information that we should not have collected, we will take reasonable steps to ensure that it is deleted if required.

17. International Data Processing

Information can be processed or stored in other countries than in the country where you reside, depending on the services used to operate ZenU.

Where required by applicable law, appropriate safeguards will be used for such transfers.

18. External Links

ZenU may include links to third party websites and/or services.

When you click on an external link you will be leaving ZenU and will be subject to the privacy policies of the link you followed.

We do not control or guarantee the privacy policies or content of any sites that are not under our control.

19. Changes to This Privacy Policy

ZenU may amend this Privacy Policy, at any time, when there are changes in our application, services, technology or legal requirements.

If we make changes to this Privacy Policy, we will update the Effective Date at the bottom of this Privacy Policy.

In the event of a major change, we may give further notice through the application or through another suitable means.

We encourage you to periodically review this Privacy Policy.

20. Contact ZenU

Please contact us if you have any questions regarding this Privacy Policy, your personal information or ZenU's privacy practices.

ZenU

Thank you for reading this. I appreciate you taking the time to read this.

• Support Phone: 9884098346
• Website: https://zenu4you.com